Frequently Asked Questions

Please read our FAQ before sending us a message.

How long does a custom order take to deliver?

This really depends on the product you are getting made and how quickly you need it delivered. If you are on a tight schedule we can speed up production and delivery. Usually an order takes 3-4 weeks from digital artwork sign off.

Which payment methods do you accept?

We accept all major credit and debit cards as well as direct bank transfers

How do I know exactly what I am going to get?

With every order we provide a detailed digital production artwork that shows the layout, size, colours and any special finishes. Nothing goes to print until you are happy with your artwork and give it the go ahead. Our design team work closely with every order, making sure it is exactly how you want it.

I no longer need my packaging, how do I return it?

As all our orders are custom made and printed, we cannot accept returns. In the case of faulty items we will carry out a quality control process and ensure you get packaging you are happy with.

Do I receive an invoice for my order?

Yes we will provide an invoice with every order.

Are you guys really the best?

Yes we are! We take packaging seriously and always strive to provide the best packaging at an affordable price. If you have received a quote from another supplier, we will aim to beat it. You will not be disappointed with our service and quality.

Get In Touch

Contact us on +353 1 969 7856, email info@preciouspackaging.ie or fill in the contact form below.